· As of February 15, 2007, Qwest Frame Relay Service, Asynchronous Transfer Mode Service, and Outward WATS and 800 Services are provided under Catalog Terms, instead of the Tariffs. The terms, conditions, charges and rates in the Catalog Terms are the contract between a customer and Qwest for those services and products. These products and services are no longer under the authority of the PUC.
· If you receive a tariffed service, the Tariff and Price List governs the provision of your Qwest service. Tariffs and Price Lists for Oregon regulated services are filed with and approved by the Oregon Public Utility Commission (PUC) and serve as the contract between Qwest and you for Commission regulated services.
· When customers order services and products in the Tariff, the terms, conditions, charges and rates set out in the Tariff and Price List for the services and products so ordered govern and apply to those services and products, as a matter of law. They are the binding, lawful terms, conditions, charges and rates, effective between the customer and Qwest. Any changes in the terms, conditions, charges and rates, modify and apply to the customer and Qwest, as a matter of law, upon an accepted filing with the Oregon Commission.
· Qwest Catalogs contain the terms, conditions, charges and rates for Qwest's formerly tariffed services. If you receive a formerly tariffed business service not covered by a signed contract or other effective agreement (including expired contracts or term agreements that have not been renewed), the Catalog governs the provision of your Qwest service. As a user of any of the services or features in the Catalog, you do not need to sign an agreement, but use of Qwest services constitutes acceptance of, and agreement to the terms and conditions in the Catalog.
· You can find general terms and conditions for Qwest's services in Section 2 of the Qwest Tariffs and Catalogs (see list below). Terms and conditions specific to Qwest month-to-month Frame Relay Service are in the Qwest Corporation Frame Relay Service Agreement.
· You can find additional terms and conditions for specific products in other sections of Qwest's Tariffs and Catalogs. Click on the book name below that applies to the service(s) of interest to you to see the table of contents for that book. Or, if you don't know what book to choose but you know the name of a product you would like to look up, then click the Search link below.
· Qwest may change the terms and conditions of your formerly tariffed services by adding to or making changes to the Catalog or separate contract/agreement and giving you reasonable notice of important changes, such as rate increases, instead of filing them with the Commission.
· If you have general questions regarding Catalog Terms, please view Frequently Asked Questions. If you have specific questions about your business services or products, contract or term agreement, Catalogs, Price Lists, or Tariffs, you may contact Qwest Customer Service at 1 800-777-9594, or 1 800-315-2000 for wholesale customers.
· To see copies of the Qwest Oregon Tariffs, Price Lists and Catalogs in their entirety, please click on the link below or visit our offices in Portland at 421 SW Oak St, Portland, Oregon.
Qwest Oregon Catalogs, Price Lists, and Tariffs